Unify all support channels, automate workflows, and empower agents with AI — increase satisfaction by 70%.
Connect WhatsApp, Messenger, Instagram, Telegram, Email, SMS, and voice calls into a single unified inbox. Customers reach you on their preferred channel — your agents see everything in one thread.
Respond to WhatsApp and Facebook Messenger messages directly from the unified inbox with full conversation history.
Handle Instagram DMs, story replies, and Telegram messages alongside all other channels — no app switching needed.
Manage email threads, SMS conversations, and voice calls from the same interface for a truly omnichannel experience.
Build trigger-condition-action workflows that automatically route, tag, and respond to support requests. Set up intelligent automation that handles repetitive tasks while keeping your agents focused on high-value conversations.
Equip your support team with everything they need: smart assignment rules, internal notes, @mentions for collaboration, and real-time visibility into every conversation. Managers get dashboards to monitor agent performance and workload.
And dozens more integrations
Connect Salesora to the tools you already use. Sync customer data with Shopify, HubSpot, Salesforce, Zendesk, and more. Create tickets, pull order details, and update CRM records without leaving the inbox.
Track response times, resolution rates, CSAT scores, and agent performance in real-time dashboards. Identify bottlenecks, optimize workflows, and make data-backed decisions to improve your support operations.
Monitor response times, resolution rates, and customer satisfaction scores per agent, team, or channel.
Understand peak hours, popular channels, and trending topics so you can allocate resources effectively.
Collect CSAT feedback after every conversation and track trends to continuously improve service quality.
Everything you need to capture, convert, and retain customers — built into one platform.
WhatsApp, Messenger, Instagram, Telegram, Email, SMS — all in one inbox with full conversation history.
Deploy AI agents that qualify leads, answer FAQs, and book meetings 24/7 in any language.
Build powerful workflows that trigger actions across your CRM, helpdesk, and payment tools.
Track contacts from first touch to closed deal with tags, custom fields, and lifecycle stages.
Capture leads from ads, website widgets, QR codes, and social media — then convert with automated follow-ups.
Send targeted broadcast campaigns, re-engagement messages, and loyalty offers to keep customers coming back.
Track agent performance, response times, conversion rates, and customer satisfaction in real time.
Handle thousands of concurrent conversations without lag. Built for enterprise-scale messaging.
Enterprise-grade encryption, role-based access control, and compliance with data protection regulations.
See how businesses transformed their customer support with Salesora.
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